Contact Us

Welcome back in store

Complete the form below with your inquiry

Thank you for your interest in contacting us. We are here to assist you in any way we can, and in order for us to do so, we kindly ask that you please fill out the form with your inquiry.
Questions & answers

Frequently asked questions

Here are some commonly asked questions by customers considering purchasing a ruby from Akmal Gems
For questions, please contact us at: 
916-320-9254
At Akmal Gems, we pride ourselves on offering rubies of exceptional quality and beauty. Each ruby is carefully selected for its vibrant color, clarity, and excellent cut. Our gemstones are sourced from reputable mines known for producing top-tier rubies, ensuring authenticity and superior craftsmanship. Additionally, our expert gemologists rigorously inspect each ruby to guarantee it meets our high standards before it reaches our customers.
All gems purchased from Akmal Gems come with a comprehensive certification from recognized gemological laboratories. These certificates detail the gem’s origin, color grade, clarity, cut, and carat weight, providing you with complete transparency and assurance of its authenticity. We also offer detailed information and provenance for each gemstone to further validate its genuineness.
When selecting a gems, consider the four Cs: Color, Clarity, Cut, and Carat Weight. At Akmal Gems, we emphasize the importance of a rich, vibrant red hue, minimal inclusions for higher clarity, a precise cut that enhances the stone’s brilliance, and the appropriate carat size to fit your preference and budget. Our knowledgeable staff can guide you through each aspect to help you find the perfect ruby that meets your desires and requirements.
Absolutely! Akmal Gems offers bespoke jewelry design services to create unique pieces tailored to your specifications. Whether you have a specific design in mind or need assistance in conceptualizing your perfect ruby jewelry, our experienced designers and craftsmen will work closely with you to bring your vision to life, ensuring a personalized and meaningful creation.
Choosing the correct ring size is crucial for comfort and security. Akmal Gems provides detailed sizing guides and can assist you in determining your perfect fit. If you’re unsure of your ring size, you can visit us in-store for a professional sizing consultation, or we can provide a printable sizing chart for you to measure at home accurately.
We offer a variety of payment options to accommodate our customers’ needs, including major credit cards, debit cards, bank transfers, and secure online payment gateways. Additionally, for larger purchases, we may offer financing options or installment plans. Our sales team is available to discuss the best payment method for your specific situation.